Required Technology
Technical skills required for online learning
To succeed in an online course, it's important to have the necessary computer skills to complete the required tasks. Online instructors are not responsible for teaching these skills during the course. If you feel that you don't have these skills, it may be beneficial to take a computer class to improve your knowledge before enrolling in an online course.
Essential skills include:
- Knowledge of computer terminology, such as browser, operating system, application, software, files, documents, icon, etc.
- Understanding of basic computer hardware and software with the ability to perform computer operations, such as:
- Using keyboard and mouse
- Managing files and folders: save, name, copy, move, backup, rename, delete, check properties
- Software installation, security, and virus protection
- Using software applications such as Word, PowerPoint, Excel, email
- Knowledge of copying and pasting, spell-checking, and saving files in different formats
- Uploading and downloading attachments
- Internet skills (connecting, accessing sites, using browsers)
- Ability to use online communication tools, such as email (create, send, receive, reply, print, send/receive attachments), discussion boards (read, search, post, reply, follow threads), chats, and messengers
- Perform online research using various search engines and library databases
- Create online accounts
Technical requirements
Computer specifications
You are responsible for having access to a compatible computer and a reliable internet connection to complete coursework. The computer must be compatible with Canvas and the test-proctoring requirements. Please note that Chromebooks and computers running in Windows S or SE mode are not compatible with the test proctoring software used in most online courses.
You need:
- Administrator rights to your computer to download the required software.
- A strong internet connection.
- A webcam
- A microphone
- Speakers; Headphones are not permitted.
- To maintain your computer operating system and web browser. Upgrade to the latest version and/or install security updates.
- A computer no older than five years.
- At least 1GB of RAM to produce the best experience.
Technology requirements for individual courses may vary, and your course may require additional hardware and/or software. Review the course syllabus or contact the instructor for additional technology requirements.
Internet Connection Speed
It is recommended to have a minimum internet speed of 512kbps. However, technologies used in individual courses vary. A strong internet connection is vital when using test proctoring software to avoid disconnections.
See the course syllabus or contact your instructor for additional technology requirements.
Why does internet speed matter?
Many online courses use video. Viewing is only possible if a certain amount of data is transferred to your computer in a timely manner. The speed that the data can be sent to you is called your "internet speed."
How can I determine my current internet speed?
Run a free speed test on BandwidthPlace.
Online test proctoring software
Online test proctoring will be required through the Respondus Lockdown Browser and/or ProctorU as determined by the instructor.
Respondus Lockdown
Respondus Lockdown requires a download of their licensed software and the institution's licensed browser to your computer. Learn more about the computer requirements for installations of Respondus LockDown Browser.
ProctorU
ProctorU is an online proctoring service. ProctorU requires an up-to-date computer operating system. You will need to download the Guardian Browser for Live+ proctoring. Learn more about the equipment requirements for ProctorU.
Web Browser Requirements
For best performance, open Canvas in the latest release of Chrome, Firefox, or Safari. You can check that your web browser is up to date in the Canvas Guide. If you experience problems with a particular browser or Canvas behaves unusually, try a different browser.
Mobile devices
While a computer is the preferred method to run Canvas, you can access Canvas on a mobile device. For the best user experience, download the Canvas Student mobile app from the Apple or Google Play store. Please note that viewing Canvas on a mobile browser may distort your view, and Canvas offers limited support for mobile browsers.
Third-party applications integrated with Canvas may be required in your course. These might not work on a mobile device. Also, some instructors won't allow them to take tests.
Tests required through ProctorU cannot be completed on a mobile phone, Chromebook, and some tablets. Respondus Lockdown tests may be completed on an iPad if allowed by the instructor. All other tablets and phones are not compatible.
Adobe Acrobat Reader
Adobe Acrobat Reader is the free global standard for viewing and printing PDFs. It is the only PDF viewer that can open and interact with all types of PDF content. Download Acrobat Reader.
Zoom
Zoom is a conferencing tool used to hold virtual class meetings and can also be used for tutoring or help in any course. Your instructor may choose to hold meetings or office hours using Zoom. You can access an individual Zoom meeting through a link provided by your instructor in an email, or for class meetings, your instructor may direct you to use the Zoom link in the left navigation of your Canvas course. You must enable or install a browser extension before accessing Zoom for the first time.