FAQ’s for Online Students
Where can I find what online courses are being offered now?
You can access the College’s course offerings page and search for courses by semester from the Online Course Offerings and Information page.
How do I register for an online course?
Registering for an online course follows the same process as registering for a face-to-face course. After you apply to BCCC and have been admitted, you will complete your course registration through Self-Service Student Planning following the steps provided in this video.
How do I access my course(s)?
Our online courses are presented through Canvas, a learning management system. After logging in with your Bucks credentials, you can access Canvas by clicking the Canvas icon. Once you access Canvas, the course that you have registered for will be listed on the dashboard two weeks prior to the start of the course. You will not be able to access the course until the course start date.
Where can I learn how to use Canvas?
A Canvas Basics course is available for students to learn how to navigate and use Canvas. Canvas also provides videos and guides at Canvas Student. You can also contact Bucks Online at firstname.lastname@example.org or 215-968-8052 (M-F 8:30am to 4:30 pm).
Will I have to sit down at my computer at the same time every day?
Not for most online courses. Our online courses are asynchronous which means that you can be active in the course when it is convenient for you each week. We suggest that you log in to your course multiple times each week so that you can keep up with your discussion boards and other assignments.
How do I interact with my classmates and instructor?
Your instructor will be assisting and guiding your learning frequently throughout the course. You will also be engaging with other students via tools such as discussion boards, group work, and Zoom. Our e-Learning courses are asynchronous meaning that you do not need to be logged in to your course at a set time. You will spend time reading the resource materials, watching content-related videos, and may be interacting with publisher-based lab content and study guides. There will be weekly assignment due dates and testing windows. Some courses may also require online group work that you need to take into consideration when allocating your time. You can learn more about your course by accessing the Faculty Syllabus at Online Course Offerings and Information.
What is the time commitment?
Students enrolled in Bucks Online courses have reported spending approximately 8 to 12 hours per week on readings and assignments for a 3-credit/15-week course. More time is required for accelerated courses. Plan to spend extra time when you have papers, projects, or exams.
How do I submit my work?
All work (essay, paper, presentation) is submitted via Canvas. The system allows for the uploading of work to the course/instructor. As a best practice, you will want to retain copies of your work or correspondence for future reference.
How will I take a test online?
Testing for e-Learning courses may be conducted online and may require proctored testing either online or at our Testing Center at the Newtown Campus. If an online course requires that a student come to campus, contact your instructor at the start of the semester if this is a problem for you. They will have alternate suggestions for students who are unable to travel to the Newtown Campus. Your instructor will provide specific information about your testing options via the course syllabus. Note: Proctoring fees may apply.
What if I need help with the subject matter?
Our Academic Success Center provides online tutoring options in writing, reading, math, languages, and many other subjects. Our Library is also a great resource to assist with your learning by searching on online databased and contacting a virtual librarian.
How do I purchase my textbook?
Before purchasing your textbook, review the Faculty Syllabus (course menu button in Canvas). Some of our online courses use Open Education Resources (OERs) which are free. Other options, such as downloading and print-yourself, may also be available. Access our online Bookstore to order your textbook.
What technology will I need to participate in my online course(s)?
You will need access to a computer with a reliable, high-speed internet connection, microphone and webcam, and speakers/headphones. Canvas offers a Canvas Student app for your mobile device for reading and viewing content. Submitting work and taking exams are not available on a mobile device. For detailed browser and computer requirements, view the Canvas Basics Guide – Browser and Computer Requirements.
How do I get general technology help?
Our IT Helpdesk is available 6 days per week. You can email them at email@example.com or call 215-968-8000 (Option 8). Tutorials and guides are also available on the Help Desk and Service Center page.
What types of Student Services are offered to online students?
Online students receive the same Services and Resources that on campus students are provided. These services include advising, accessibility, career, financial, information technology, and much more.
Can I take part in student activities?
Being a Bucks student is more than simply taking courses. Whether you’re located in another state or in the Bucks County community, you will have the opportunity to participate in activities that will develop your leadership skills and connect with fellow Bucks students outside the classroom. For more information, review our Student Life page.
What other advice do you have?
Below are some tips for being a successful online student:
- Manage your time wisely.
- Pay close attention to due dates, schedules, and guidelines.
- Ask for help whenever you need it.
- Expect the first few weeks to be an adjustment period as you get used to the rhythm of the course.
- Take advantage of the many student resources and support services.