MGMT145 Negotiation and Conflict Resolution
Department of Business and Innovation: Management
- I. Course Number and Title
- MGMT145 Negotiation and Conflict Resolution
- II. Number of Credits
- 3 credits
- III. Number of Instructional Minutes
- IV. Prerequisites
- V. Other Pertinent Information
This course meets the General Education requirement for Critical Thinking.
This course meets the General Education requirement for Social Science.
- VI. Catalog Course Description
This course introduces students to negotiation and conflict resolution in a variety of settings. Students develop a foundational understanding of conflict theory, followed by negotiation and dispute resolution. This course is designed to enhance students' negotiation/conflict resolution skills through various exercises, activities, role plays, and self-assessments.
- VII. Required Course Content and Direction
Course Learning Goals
- describe the origin of conflict theory and define conflict theory as it applies to current society [Social Science];
- evaluate various conflict resolution techniques and negotiation skills; and
- apply negotiation skills and conflict resolution techniques through various exercises, activities, role plays and self-assessments [Critical Thinking].
Planned Sequence of Topics and/or Learning Activities
- understand the foundation of conflict theory
- recognize the language of negotiation
- recognize the various methods of alternative dispute resolution
- evaluate appropriate negotiation skills through the use of self-assessments
- examine the relationship between negotiation and conflict resolution
- apply negotiation strategies through various professional and personal contexts
- develop and apply negotiation skills through various exercises
Assessment Methods for Course Learning GoalsExams, quizzes, classroom exercises, class or online participation, and/or projects as specified by the area faculty and described in the individual instructor's course syllabus are utilized.
Reference, Resource, or Learning Materials to be used by Student:See course syllabus. Faculty assigned to teach this course are encouraged to use Open Educational Resources.
Review/Approval Date - 11/2019