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Bucks County Community College

Bucks Online

  Bucks Online  —  Support Services  —  Proctored Testing

Proctored Testing in Online Classes

Online classes may require that students take exams in a secure, proctored environment. If proctored testing is required in an online course, students are responsible for planning their schedules to complete exams within the time frame established by their instructor. Students must also ensure they have the equipment and reliable internet connectivity needed to complete remote proctored exams.

Online exam proctoring may be required through Honorlock, ProctorU, Respondus LockDown Browser®or another platform as determined by the instructor.

For testing accommodation needs, please contact the Accessibility Office (TAO).

Online Proctoring Software

Honorlock

  • Overview: Honorlock is an online remote proctoring service that monitors your exam virtually to protect academic integrity and verify your identity. There is no cost to use Honorlock, and you do not need to schedule an appointment.
  • How Does It Work? Honorlock combines artificial intelligence (AI) with live human support during your exam. Using Google Chrome, you will access your test or quiz in Canvas, ensure you have the Honorlock Chrome Extension downloaded, confirm your identity, show your workspace, and record your testing session.  AI monitors your exam session in real time for potential issues. If something needs attention, a live proctor will review the situation and, if needed, the proctor may contact you through the exam chat to help get you back on track.
  • Getting Started: Honorlock operates exclusively through the Google Chrome browser and works through a Google Chrome extension.
    • Technology Requirements 
    • Use Google Chrome as your browser when accessing your exam in Canvas
    • Download the Honorlock Chrome Extension
  • Test-Taker Tips:
    • Take the Honorlock HonorPrep Guided Tour before exam day so you know what to expect on exam day
    • Review the How To Use Honorlock guide and video overview
    • Run a system check to be sure your computer meets the Honorlock Minimum System Requirements)
    • Have an appropriate form of photo ID ready
    • Prepare your testing space by ensuring it is quiet, well-lit, private and distraction-free.  Be sure to remove any clutter from your testing area to streamline the room scan.
  • Honorlock Support:
    • Honorlock Test-Taker Resources
    • Honorlock FAQs for Test-Takers
    • Honorlock Quick Fixes for Test-Takers
    • Honorlock Privacy and Data Security FAQs
    • Live support is available 24/7/365. Use the "Chat Now" button inside Honorlock or the Live Chat feature on the Support page. You can also contact Honorlock Support by calling 855-828-4004 or emailing support@honorlock.com.

ProctorU 

  • Overview: ProctorU is a secure 3rd party online proctoring service that allows test-takers to conveniently complete an assessment from a laptop or desktop (not compatible with Chromebook, tablets, or mobile device) while being virtually proctored. If your course is using ProctorU for testing, you will either be required to use ProctorU Live+ or ProctorU Review+.
  • How Does It Work:
    • ProctorU Live+ 
      • a live Proctor will launch the testing session and continue to monitor the test-taker throughout their session. The session will also be recorded. 
    • ProctorU Review+
      • a live Proctor will launch the testing session and then the session will be monitored by advanced technology and recorded.
  • Getting Started:
    • Technology Requirements
    • For a quick overview of how to use ProctorU, please review the 5 Steps for a Successful ProctorU Experience Guide
  • ProctorU Support
    • Test-Taker Library
    • Contact ProctorU Support

Respondus LockDown Browser

  • Overview:  The LockDown Browser® by Respondus is a custom browser that 'locks down' the virtual testing environment.
  • How Does It Work? When taking an assessment using the LockDown Browser®: 
    • Assessments are displayed full-screen and cannot be minimized
    • Browser menu and toolbar options are removed, except for Back, Forward, Refresh and Stop
    • Prevents access to other applications including messaging, screen-sharing, virtual machines, and remote desktops
    • Printing and screen capture functions are disabled
    • Copying and pasting anything to or from an assessment is prevented
    • Right-click menu options, function keys, keyboard shortcuts and task switching are disabled
    • An assessment cannot be exited until the student submits it for grading
    • Assessments that are set up for use with LockDown Browser cannot be accessed with other browsers
  • Getting Started:  Respondus LockDown Browser® requires a one-time download of their licensed software and the institution's licensed browser to your computer.
    • Technology Requirements
    • Respondus LockDown Browser Installation LibGuide
  • Respondus Lockdown Browser Support:
    • Respondus Knowledge Base
    • Technical Support including Submit a Ticket
  • Testing Statement
  • Bucks Testing Centers

Bucks Online

215-968-8052 online@bucks.edu

Office Hours:
M-F, 8:30-4:30 EST

Fax: 215-968-8148

Bucks Online

215-968-8052 online@bucks.edu

Office Hours:
M-F, 8:30-4:30 EST

Fax: 215-968-8148

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Newtown | 215-968-8000
275 Swamp Road, Newtown, PA 18940
Bristol | 267-685-4800
1304 Veterans Highway Bristol, PA 19007
Perkasie | 215-258-7700
One Hillendale Rd, Perkasie, PA 18944
Bucks Online | 215-968-8052
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