PUBS104 Crisis Management and Critical Incident Stress

Department of Social & Behavioral Science: Social & Behavioral Science Department Archive

I. Course Number and Title
PUBS104 Crisis Management and Critical Incident Stress Course No Longer Offered
II. Number of Credits
3 credits
III. Number of Instructional Minutes
2250 minutes
IV. Prerequisites
PUBS101 (C or better)
V. Other Pertinent Information
VI. Catalog Course Description
This course will provide an effective foundation for leadership skills employed in a crisis or disaster situation. It will focus on the understanding of group behavior, psychological response to crisis, crisis communication, and conflict resolution. The underlying factors in the development and mitigation of critical incident stress will be explored.
VII. Required Course Content and Direction
  1. Course Learning Goals

    The student will be able to:
    1. identify and describe different types of disasters;
    2. describe psychological response to disasters;
    3. identify physiological response to disasters;
    4. describe the concept of crisis intervention and employee assistance;
    5. explain the concept of Critical Incident Stress;
    6. identify and describe steps for establishing a critical incident stress debriefing;
    7. identify and describe the concept of crisis communication;
    8. describe the importance of media relations and public reactions to disasters; and
    9. identify and describe emergency worker stress.
  2. Planned Sequence of Topics and/or Learning Activities

    1. Introduction, Course Outline, Student Responsibilities
    2. Introduction to Disasters
    3. Psychological Response to Disasters
    4. Physiological Response to Disasters
    5. Critical Incident Stress
    6. Crisis Intervention, Employee Assistance, and Critical Incident Stress Debriefing
    7. Crisis Communication
    8. Community Response to Disaster and Media Relations
    9. Emergency Worker Stress

  3. Assessment Methods for Core Learning Goals: � Not Applicable
  4. Assessment Methods for Course Learning Goals

  5. Reference, Resource, or Learning Materials to be used by Student:

      Textbook (s) approved by the Department.

      See Course Format

Review/Approval Date - 6/06; Archived 11/12