MGMT220 Production and Operations Management

Department of Business Studies: Management

I. Course Number and Title
MGMT220 Production and Operations Management
II. Number of Credits
3 credits
III. Minimum Number of Instructional Minutes Per Semester
IV. Prerequisites
MGMT100 or MGMT110 or permission of the Department of Business Studies
V. Other Pertinent Information
VI. Catalog Course Description
This course reviews the management of operations in manufacturing, service and government organizations. Topics include a review of the activities and responsibilities of operations management, the tools and techniques available to assist in running the operation, and the factors considered in the design of the system.
VII. Required Course Content and Direction
  1. Learning Goals:

    1. Course
    2. Students will:
      1. demonstrate an understanding of production as a process of converting or transforming resources into products;
      2. demonstrate an understanding of the manager’s concern in planning, organizing , directing and controlling productive operations to meet organizational objectives;
      3. demonstrate an understanding of productivity measures, quality and costs both, direct and indirect; and
      4. use a variety of problem-solving techniques to aid in effective decision making.

    3. Core (if applicable)
    4. This course is not included in the Core.
  2. Planned Sequence of Topics and/or Learning Activities:

    1. understand the relationship between OM (operations management) and productivity
    2. explain the importance of and how to develop an operations strategy to achieve a competitive advantage
    3. describe how to achieve successful operations in a global environment
    4. understand how to manage resources to achieve superior quality through statistical process control
    5. understand the methods involved in forecasting demand
    6. explain how to design goods and services
    7. describe the three major process strategies and capacity planning
    8. understand how to develop location strategies
    9. review the importance of developing the proper layout strategy
    10. explain the relationship between a successful human resources strategy and job design principle
    11. review the principles of supply-chain management
    12. describe the methods involved in successful inventory management
    13. understand the methods involved in aggregate scheduling
    14. understand material requirements planning management
    15. identify the principles involved in short-term scheduling
    16. explain and apply the principles of project management
    17. describe the strategic importance of maintenance and reliability activities
  3. Assessment Methods for Core Learning Goals:

    1. Course
    2. Course learning goals are assessed using quizzes, tests and performance-based tasks.

    3. Core (if applicable)
    4. This course is not included in the Core.
  4. Reference, Resource, or Learning Materials to be used by Students:

    See course format.
VIII. Teaching Methods Employed
Section VIII is not being used in new and revised syllabi as of 12/10/08.

Review/Approval Date -2/99; Revised 11/2011