All Systems Operational
Bucks Website Operational
90 days ago
100.0 % uptime
Today
Canvas Operational
90 days ago
99.99 % uptime
Today
MyBucks - old Operational
90 days ago
100.0 % uptime
Today
MyLab/Mastering Operational
90 days ago
100.0 % uptime
Today
Password Manager Operational
90 days ago
100.0 % uptime
Today
Student Planning Operational
90 days ago
100.0 % uptime
Today
WebAdvisor Operational
Employee Email Operational
90 days ago
100.0 % uptime
Today
Student Email Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
WiFi Operational
90 days ago
100.0 % uptime
Today
ImageNow ? Operational
90 days ago
100.0 % uptime
Today
Colleague UI Operational
90 days ago
99.89 % uptime
Today
OneLogin - SSO Handler ? Operational
90 days ago
99.99 % uptime
Today
Workday Production ? Operational
90 days ago
100.0 % uptime
Today
Telephony ? Operational
90 days ago
100.0 % uptime
Today
Server Maintenance Operational
Global Protect ? Operational
Microsoft 365 Applications ? Operational
90 days ago
100.0 % uptime
Today
Bucks AC ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Workday vendor will be performing Weekly and Quarterly maintenance on the Production instance on Saturday, March 30th from 2:00am until 5am. During this time Workday will be unavailable.



This information also appears at the bottom of the Workday Home page. The times shown below are Pacific Daylight Times.


System Status: Your system will be unavailable for a maximum of 3 hours during the next Weekly Service Update; starting on Friday, March 29, 2024 at 11:00 PM PDT (GMT-7) until Saturday, March 30, 2024 at 2:00 AM PDT (GMT-7).

Thanks,
Help Desk and Services Center

Posted on Mar 26, 2024 - 15:18 EDT
Past Incidents
Mar 28, 2024

No incidents reported today.

Mar 27, 2024
Resolved - This incident has been resolved.
Mar 27, 09:05 EDT
Update - Monitoring - We continue monitoring remaining queued messages. Overall, the system has reached a normal steady state; Now, most messages are sending without any additional queueing delay. However, individual customers may see messages remaining in queues due to large numbers of messages enqueued during this incident. We expect any messages delayed during this incident to have fully propagated through to a final status over the course of the next several hours. Note that we expect that some messages will eventually timeout and fail due to Validity Period Expired (error code 30036), others may eventually fail due to a Twilio Internal Error (error code 30500). We will provide an update in 2 hours or as soon as more information becomes available.
Mar 26, 13:14 EDT
Update - We are continuing to monitor for any further issues.
Mar 26, 13:14 EDT
Update - Monitoring - We are continuing to monitor remaining queued messages. Overall, the system has reached a normal steady state; Now, most messages are sending without any additional queueing delay. However, individual customers may see messages remaining in queues due to large numbers of messages enqueued during this incident. We expect any messages delayed during this incident to have fully propagated through to a final status over the course of the next several hours. Note that we expect that some messages will eventually timeout and fail due to Validity Period Expired (error code 30036), others may eventually fail due to a Twilio Internal Error (error code 30500).
Mar 26, 10:44 EDT
Update - We are continuing to monitor for any further issues.
Mar 26, 10:43 EDT
Update - Monitoring - We continue observing an improvement on SMS outgoing traffic. Our engineers are still monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.
Mar 26, 10:04 EDT
Update - We are continuing to monitor for any further issues.
Mar 26, 10:04 EDT
Monitoring - Monitoring - We are observing an improvement on SMS outgoing traffic. Our engineers are monitoring the issue. We will provide another update in 1/2 hour or as soon as more information is available.
Mar 26, 09:19 EDT
Identified - Investigating - We have identified the primary cause, taken remediating action and are beginning to see recovery from this incident with queued messages beginning to be sent. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar 26, 09:06 EDT
Mar 26, 2024
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 13:00 EDT
Scheduled - ITS staff will be performing systems maintenance on the Colleague environment beginning Thursday, 03/21/2024, beginning at 1:00p.m. Estimated outage time is 1 hour. Colleague will be unavailable during this time.

Thanks,
Help Desk and Services Center

Mar 19, 11:33 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:00 EDT
Scheduled - ITS Staff will be performing routine maintenance on our servers from 7:00 – 10:00 a.m. on Thursday, March 21. During this time all Bucks systems including Colleague, staff and student email, and Canvas will be unavailable.

Thanks,
Help Desk

Mar 12, 11:43 EDT
Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:00 EDT
Scheduled - The Workday vendor will be performing Weekly and Monthly maintenance on the Production instance on Saturday, March 16th, 2024 from 2:00a.m. until 5:00a.m., during this time Workday will be unavailable.


This information also appears at the bottom of the Workday Home page. The times shown below are Pacific Daylight Times.

System Status: Your system will be unavailable for a maximum of 3 hours during the next Weekly Service Update; starting on Friday, March 15, 2024 at 11:00 PM PDT (GMT-7) until Saturday, March 16, 2024 at 2:00 AM PDT (GMT-7).

Thanks,
Help Desk and Services Center

Mar 12, 11:49 EDT
Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.