Finance & Business
Looking to become more saavy about personal finances and business? Check out our non-credit options to learn more.
FINANCIAL PLANNING FOR WOMEN - Live Online WSMCE 8051 C01
3/4 - 3/18 12 - 1:30pm
Join Bill for a “Lunch & Learn” on how women are different when it comes to financial planning? For you, building financial confidence is about building knowledge and balancing life’s priorities. In this course, you will be educated on specific aspects of your financial life so that you can best understand your own needs, priorities, and challenges, and best prepare by organizing, setting goals and ultimately making informed decisions that can impact the rest of your life.
Certificate in Accounting and Finance for Non Financial Managers
Every successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance. Then find out what you need to know about cash. Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success. Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.
$195 each/take all three for $495
Accounting and Finance for Non-Financial Managers ESBEN 0225 C30
Every successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.
Cash is King ESBEN 0224 C30
Cash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.
Financial Analysis & Planning ESBEN 0226 C30
With the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.
Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.
SO YOU WANT TO START YOU OWN BUSINESS -Live Online WSMCE 8050 C01
1/23 - 2/27 8:30 am - 10:30 am
When registering for the class, please be sure to give a valid email address to receive an invite to the zoom class.
Ready to take your great idea, product or service and turn it into a business? You will explore what is involved in creating, starting up and running a small business. We will determine if you have the passion to be an entrepreneur, the steps required to start your business and options for financing your business venture. You will learn how to evaluate your idea, understand your customer, and define exactly what and why people will buy from you. You will learn how to structure and organize your business, business financials, and marketing.
Fred Fisher is a Bucks County Resident who has spent his career working for, managing and supporting small and family businesses in the Tri State Area. Fred prides himself in being resourceful, creating value and growing a business utilizing limited resources. Fred serves as the facilitator of our “ So You Want to Start a Business” class where he encourages learning through collaboration.
Fred is an engineering graduate of Purdue University and he received his Master’s in Business Administration from the University of North Carolina.
Contact Tracing ESMCE 1005
C31/ Mon, 2/1 - 2/26
C32/ Mon, 3/1 - 3/26
C33/ Mon, 4/5 - 4/30
Online
This four-week course will train you to get a job as a contact tracer. Skills identified by the CDC for success as a contact tracer include: ethical and professional conduct, active listening, open communication, critical thinking, negotiating skills, problem solving.and cultural humility and competency. The course will focus on these key competencies as well as providing up-to-date information about the Corona virus and COVID-19.
Job Outlook
Tens of thousands of contact tracers will be needed in coming months as the pandemic deepens. Compensation for this work can be as much as $28/hour in some locations. Compensation varies within states.
Requirements
Requirements vary by location, but in most states, students must be 18 years or older, have a high school diploma, or equivalent, and have a general proficiency in and access to technology and good communication skills. New York State requires training from a specific provider, but most states do not. Be sure you check
your state’s requirements.
Course is being offered every month.
Certificate in Customer Service
Customer service is now essential for business and all work organizations. With the increase of technology, human interaction with customers becomes all the more important. Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.
Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization’s success. You will also take away some extraordinary customer service techniques you won’t find anywhere else.
Available separately or as a certificate. $145 per course or $245 for certificate. Must register for both classes at the same time to get the bundled price.
Keys to Customer Service ESMCE 4312 C30
Learning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life. Through this course you will discover the direct relationship between service skills and career achievement. You will become skilled at being an exceptional service provider. You can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service. The payoff is enormous.
Extraordinary Customer Service ESMCE 4321 C30
Transform your customer service into something extraordinary. As a result more repeat business will improve your bottom line. Customer service separates you from your competition. Extraordinary customer service comes from focusing on the few essential elements that yield big results. Discover how easy it is to tweak your customer service from the ordinary to the extraordinary. You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to success.