Student Support Services

Student Services is offering remote support during the pandemic.

Accessibility Advising & Transfer Bookstore Career Counseling Emergency Fund Financial Aid KEYS Program Library Registrar/Records Tech Support Tutoring


Laptop Discount Program

For a limited time, Bucks County Community College is offering students currently enrolled in Fall 2020 credit courses an opportunity to purchase certain college-approved laptops at a $250 discount via our bookstore. Students who wish to purchase a discounted laptop through this program must use the link provided on this page to view their options and make their purchase. Eligible students must select “Book Store Vouchers” at Checkout and enter their Bucks student ID number when prompted to apply their discount.

Only Cinema/Video Students need to buy the more expensive Apple laptop and should check with their professor before purchasing.

Questions? Email bucks@bkstr.com
The terms of this discount are subject to change without notice and this program will end once all allocated funds have been disbursed. Students who elect to purchase a discounted laptop under this program must be prepared to pay for the remainder of the cost utilizing their own funds. Students receiving financial aid may not use their award toward the purchase of a discounted laptop under the terms of this program.




counseling

Counseling Services

Counseling Services will have virtual counseling appointments available for students by phone and Zoom.

Beginning the week of March 23, 2020, we will resume regular hours and all counselors will be available by Zoom or by phone during their regular scheduled times. If students have a standing appointment, they can contact their counselor directly to resume meeting times. If students are looking to make a new appointment, please email or call to be scheduled.

Counseling counseling@bucks.edu 215-968-8189 Pennsylvania Helpline

The Accessibility Office (TAO)

Starting the week of March 16, 2020, TAO staff will be accessible by Zoom, email or phone. Our immediate goal is to help current students and faculty during this transition to remote learning and to ensure accommodations are provided as needed. We will be updating our website as things change, so please refer to that for updated information.

Accessibility accessibility@bucks.edu 215-968-8182

helping someone up hill
advising & transfer

Advising and Transfer

All services normally rendered by the Advising & Transfer Center will continue remotely. Please first visit the website for information on how to request virtual appointments. The Advising & Transfer Center will be available by phone (215-968-8031) or e-mail (advising@bucks.edu) during their typical operating hours as well.

Academic Advising Transfer + Planning Prior Learning Assessment

Career

The Center for Student Employment and Career Development will operate remotely until further notice. The staff will be available through email and remains dedicated to assisting you with career planning /preparation or with your hiring needs. We will respond to all emails /job postings within 2 business days. Thank you, in advance, for your understanding and patience.

Career Center career@bucks.edu

woman working
Pennsylvania

KEYS Program

Starting the week of March 16, 2020, KEYS staff will be accessible by Zoom, email or phone. To contact KEYS, you can visit their website at www.bucks.edu/keys, email keys@bucks.edu or call 215-504-8621. For KEYS students, in case of an emergency, please contact your local County Assistance Office.

KEYS Information keys@bucks.edu 215-504-8621

Mental Health

If you or one of your students is experiencing a mental health emergency, please consider the following resources.
Suicidal Ideation or Threat

-Contact the Suicide Prevention Hotline- 1-800-273-8255
-Crisis Text Line- Text “Hello” or “Help” to 741741
-Lenape Valley Mobile Crisis Unit- 215-785-9765 (Bucks County’s Crisis Unit)
-Call 911

If staff or faculty need to utilize any of these resources or find a student in crisis, please also follow up with your Dean and complete a BIT report. The BIT will remain active during this time.

Counseling Services

phone a friend
Library

Library Online Services

  • The physical library spaces will remain closed for the fall semester. The library continues to provide online/virtual services to the college community during regular hours.
  • The college community has 24-hour access to electronic materials through the library catalog and databases. Library staff are able to remotely provide interlibrary loans of electronic materials. Due dates of physical materials during the COVID19 campus closure have been extended to October 2, 2020.
  • Library books will be circulated on a limited basis during the fall using curbside pickup. Students requesting library materials should use the Library Materials Request Form and allow up to two weeks to pick up their materials. The library will reply when materials are ready, providing available dates and times for curbside pickup. Please allow extra time for this process and request library materials as far in advance as possible.
  • Students wanting to return books during the fall semester should email us at library@bucks.edu to make arrangements for curbside drop off.
  • Student IDs will not be required for the fall semester and will not be made.


Electronic Databases Library Chat & Contact Information Complex Research & Reference Questions Library Materials Request Form

Bookstore

Due to COVID-19 (Coronavirus) safety concerns, our administration has made the decision to close all campus buildings including the physical bookstore location. However, the bookstore website remains open. The bookstore’s priority is to ensure the campus community has textbooks and other essential items. Please check the campus store website for updates.

Bookstore

bookstore
Academic Success Center

Academic Success Center (ASC)

The Academic Success Center will continue to offer tutoring and peer mentoring services for our students beginning March 23, 2020. These sessions can be conducted by phone, Skype, Google Hangouts, and more depending on what tool you’re familiar with. To contact the ASC directly, please call (215) 968-8044 or email tutor@bucks.edu.

ASC Information schedule a tutoring appointment Ask a Tutor Submit For Review  Helpful Handouts Virtual Resources

Technology Support

The IT Helpdesk will be operating remotely to provide assistance during this time. Please email helpdesk@bucks.edu or call 215-968-8191 for technology support. In addition, we have compiled some resources that students, faculty & staff may find helpful.

helpdesk@bucks.edu BucksOnTheHub (Discounted Software) Autodesk Multisim

computer
girl at laptop

Registrar

The Registrar’s Office will be available by phone, email, and zoom Monday through Friday, 8:30am-4:30pm. For assistance with registration or student records, or to set up a virtual meeting with a Registrar staff member, please email registrar@bucks.edu. To speak to a representative on the phone, please call 215-968-8000 (option #1). Course registration is open and can be completed online in Self-Service Student Planning. For academic advising appointments, please visit bucks.edu/advising. Please visit bucks.edu/graduation for the most updated information regarding graduation and commencement.

New, transfer, and guest students seeking placement testing waivers, course pre-requisite waivers, and transfer credit, can email their request and official or unofficial transcript to waivers@bucks.edu. During this time, unofficial transcripts may be accepted for transcript evaluation and transfer credit when appropriate. Students who are unable to provide official or unofficial transcripts should email registrar@bucks.edu for assistance.

Register For Classes Transcript Requests Graduation Information registrar@bucks.edu

Financial Aid

The Financial Aid Office will be available by phone, email, and zoom Monday through Friday, 8:30am-4:30pm. For assistance with financial aid applications, or submitting documents, or to set up a virtual meeting with a staff member, please email finaid@bucks.edu. To speak to a representative on the phone, please call 215-968-8200.

Financial Aid FAFSA Form MyBucks Financial Aid Direct Student Loans FA Application

financial aid

Emergency Grant Fund

This is to acknowledge that Bucks County Community College signed and returned to the Department the Certification and Agreement and the assurance that the institution has used, or intends to use, no less than 50 percent of the funds received under Section 18004(a)(1) of the CARES Act to provide Emergency Financial Aid Grants to students.

Bucks County Community College has been awarded its first installment of CARES Act funding from the department in the amount of $1,508,462.00, for the eligible students.  We have also received and institutional award of $1,508,462 to be used by the institution.  Our goal is to assist students with the student portion of these funds in accordance with federal guidelines from the U.S. Department of Education. These funds provide direct emergency assistance for our students.

The total amount of Emergency Financial Aid Grants distributed to students under Section 18004(a)(1) of the CARES Act as of the date of submission is $864,600.00 dollars spent for 966 students at this time.

The estimated total number of students at the institution eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965 and thus eligible to receive Emergency Financial Aid Grants to students under Section 18004(a)(1) of the CARES Act at Bucks at this time is  2535 eligible applicants.

The method(s) used by the institution to determine which students receive Emergency Financial Aid Grants and how much they would receive under Section 18004(a)(1) of the CARES Act.

Cares funds will be distributed based on enrollment during the Spring 2020 semester:

Full time- 12+ credits          $1,000

¾ time 9-11 credits              $   800

½ time 6-8 credits                $   400

LT ½ time 1-5 credits          $   200

PELL recipients during the Spring 2020 semester will receive an additional award of      $ 200 in addition to the award based upon your enrollment.

All eligible students were sent an email and who opt in for text messages were sent a message informing them they must complete an application to receive such funding, and to document an expense related to the Covid-19 disruption.

Additionally, students that did not meet the initial application requirements can still complete the FAFSA application to be considered if available funds remain.  Once the FAFSA application is received and you if you meet the eligibility criteria you will be sent an email to complete the Cares Act funding.

Any student that was determined ineligible will receive an email with resources available during this time.  

Below are several questions that students have been asking about the emergency aid. Please review and if you still have questions, please reach out to CaresAct@bucks.edu.

What is the CARES Act?

The CARES Act is the Coronavirus Aid, Relief and Economic Stability act and provides financial assistance to students through higher education institutions for expenses that a student may have incurred as a result of the disruption from Covid-19.

Who is eligible for CARES Act funds and how is this determined?

Only students who are or could be eligible to participate in programs under Section 484 in Title IV of the Higher Education Act of 1965, as amended (HEA), may receive emergency financial aid grants.  This means that you have to be eligible to receive federal financial aid.

Can I receive CARES act funds if I am currently Unsatisfactory for Satisfactory Academic Progress (SAP)?

No.  Students must be eligible for federal financial aid in order to receive CARES act funds.

When will I receive my funds?

We will verify eligibility and disburse funds to students in accordance with federal guidelines.  If you have applied for CARES Act funds for the Spring 2020 term, funds will be disbursed as soon as possible.  Due to the high volume of requests, we cannot predict a timeframe. If funds are remaining after all Spring semester applications are received by the deadline we will review for summer 2020, students will receive funds after the first few weeks of the summer semester as we have to verify enrollment and attendance.

Are students enrolled in online only programs, prior to March 13, 2020, eligible for CARES act funding?

No.  Students are not eligible for CARES act funds if they were enrolled exclusively in online courses on March 13, 2020.

Can Bucks County Community College use funds provided to a student through the CARES act to pay outstanding or overdue tuition bills?

No. The CARES Act requires institutions to provide the emergency financial aid grants to students even if they owe the college monies. Students can make the choice to pay their overdue tuition; however, they would need to receive the CARES Act funds, then pay their outstanding bill. So, if you owe the college any outstanding balance it may be beneficial for you to pay your balance after you receive your Cares Act funds.

What do I do if I am not eligible for federal financial aid, but have significant needs?

Please reach out to your advisor or counselor or review the resources we have on the College web page with this information.  You may also contact CARESact@bucks.edu and the Bucks team will do our best to connect you with any available resources.

CARES Act Details CARESAct@bucks.edu