Links to Other Help Resources

Online Learning Office
The Online Learning Office strives to provide quick, accurate, and friendly service to students in eLearning, hybrid or web-enhanced face-to-face courses. Whether you are just looking for information about a course you are interested in or you have questions and concerns about a course you are enrolled in, the Online Learning staff will be happy to help you.

Phone: 215-968-8052
Email: learning@bucks.edu
Web: www.bucks.edu/online

Computer Help
The Technology Learning Centers (TLCs) strives to make the use of computers easier. TLC staff can help students solve account access problems as well as provide training in:

• Blackboard(the most commonly used online course management system at BCCC)
• BucksMail
• Microsoft Office
• WebAdvisor
• Microsoft Operating Systems
• Internet Browsers

  Phone: 215-497-8754
  Email: tlc@bucks.edu
  Web: www.bucks.edu/tlc

Library
Our library offers many services to online students. Without ever having to come to one of our campus libraries you can

• Search online databases from your own Internet accessed computer;
• Receive help from the Reference Desk;
• Request library materials through InterLibrary loan;
• Search the entire Bucks County library system catalog; and
• Develop your information and online researching skills through various tutorials and guides.

  Phone: 215-968-8013
  Email: Reference Services
  Web: www.bucks.edu/library

Tutoring Center
Students taking courses involving mathematics, writing, reading, and study skills can obtain free and user-friendly tutorial assistance at any campus. The Center also offers assistance in accounting, American English as a Second Language, computer science, economics, and foreign languages for currently enrolled students. Additionally, the Center provides online tutoring for writing and phone tutoring for math and accounting. Please see our website for additional resources, as well as for hours and subject avialability for each campus.

Phone: 215-968-8218
Email: traceyn@bucks.edu
Web: www.bucks.edu/tutor