OADM285 Office Systems and Technology Management

Department of Science, Technology, Engineering & Mathematics: Office Administration

I. Course Number and Title
OADM285 Office Systems and Technology Management
II. Number of Credits
3 credits
III. Number of Instructional Minutes
IV. Prerequisites
V. Other Pertinent Information
VI. Catalog Course Description
An advanced course that deals with the management of office systems, technology, and procedures. Topics include the improvement of productivity through technology and systems; optimization of personnel resources; systems selection, configuration, design, and implementation; and procedures development.
VII. Required Course Content and Direction
  1. Course Learning Goals

    The general goal is to prepare students to grasp the meaning in full if what the components of a well designed integrated electronic office should contain. In particular, students should not only be able to describe the impact associated with managing office automation and systems, but should be able to identify office automation technologies used in administrative functions in the office.
  2. Planned Sequence of Topics and/or Learning Activities

    1. describe strategies for implementation of integrated office systems
    2. identify obstacles blocking the implementation of integrated office systems and solutions to overcome obstacles
    3. explain a model of an integrated office system
    4. describe career tracks and career changes for technical personnel
    5. discuss the common components of computer systems, and the role that each plays in information systems
    6. explain differences among computer system configurations
    7. explain the difference between computer installations for the management of information systems environment and computer installations for the office automation environment
    8. describe the significance of the business document to business information systems and the technologies involved in document production
    9. discuss the concepts and technologies associated with micrographics, reprographics, and desktop publishing systems
    10. discuss the concept of telecommunications and the technology and problems related to local area networks and wide-area networks
    11. explain electronic work stations and how they satisfy administrative support needs
    12. identify problems related to the interface between office workers and work stations
    13. pinpoint the relationship that exists between effective organizational strategic planning and strategic planning for office automation
    14. identify the instruments and procedures for conducting an office systems study
    15. discuss quantifiable and nonquantifiable techniques for evaluating vendor products and services
    16. explain the categories of factors that affect the environment for office systems installations within organizations
    17. discuss security risks faced by organizations that automate office functions
    18. elaborate upon the responsibilities for managing the personnel and the technologies that comprise office systems
    19. discuss job analysis, job design, and job evaluation factors needed to recruit and select office personnel
    20. identify supervisory practices and leadership styles appropriate for office personnel
    21. explain needs analysis and evaluation as applied to office training programs
    22. examine the primary trends affecting technological developments
    23. display an overt interest in office systems technology development by examining job descriptions in the field
    24. read articles and other career material related to the management of the electronic office
    25. request job interviews or internship opportunities in office systems supervision
  3. Assessment Methods for Course Learning Goals

  4. Reference, Resource, or Learning Materials to be used by Student:

    Available upon request from the Business Studies Department.

Review/Approval Date - 8/00; New Core 8/2015