OADM105 Administrative Office Procedures I
Department of Science, Technology, Engineering & Mathematics: STEM Department Archive
- I. Course Number and Title
- OADM105 Administrative Office Procedures I Course No Longer Offered
- II. Number of Credits
- 3 credits
- III. Number of Instructional Minutes
- 2250
- IV. Prerequisites
- Corequisites
- OADM140
- V. Other Pertinent Information
- None
- VI. Catalog Course Description
- This is a basic course in office technology and procedures covering the high tech workplace, success behaviors, and office communication skills.
- VII. Required Course Content and Direction
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Course Learning Goals
Students will:
- demonstrate an understanding of administrative skills necessary for success in today's office environment in key areas, such as verbal and written communication, computer technology, teamwork, records management, leadership, and oral presentation skills;
- demonstrate an awareness of cultural diversity, critical thinking, business ethics, time/anger/stress management, and other interpersonal skills;
- demonstrate and understanding of dependability, respect for others, confidentiality, integrity, flexibility, and openness to change; and
- apply skills in word processing, searching the Internet, desktop publishing, spreadsheets, databases, and presentation applications.
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Planned Sequence of Topics and/or Learning Activities
- the ever changing workplace
- ethics essential in the workplace
- stress, anger, and time management
- telecommunications
- written communication
- records management
- the workplace team
- customer service
- travel arrangements
- meetings and conferences
- job search
- leadership skills
- word processing
- desktop publishing
- spreadsheets
- databases
- presentations
- websites
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Assessment Methods for Course Learning Goals
The assessment of course learning goals is based on unit tests, teamwork peer evaluations, and performance-based computer application projects. -
Reference, Resource, or Learning Materials to be used by Student:
See course syllabus.
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Review/Approval Date - 12/98; Revised 1/2010; New Core 8/2015; Archived 4/4/19