American Management Association (AMA) University Certificate Programs

Join more than 300,000 professionals who have enriched their careers through AMA's University Certificate Program. This unique partnership between AMA and Bucks County Community College makes quality management training more convenient, accessible and affordable for today's managers.

• Learn the latest management thinking and best practices based on AMA's proven self-study content and delivered by
  experienced faculty
• Exchange ideas and viewpoints with your peers
• Gain tangible recognition - receive a joint certificate from Bucks County Community College in cooperation with AMA.
• Designed for today's business professional, they encompass the spectrum of management best practices...and are backed by AMA's more than 80 years of management education experience.

The Office of Continuing Education at Bucks County Community College is pleased to sponsor American Management Association (AMA) University Certificate Programs designed to assist individuals in learning up-to-date management skills in essential areas of business using materials written by industry experts.

Students must complete a total of six courses within 2 years from a combination of required courses and electives (75-90 hours total; no more than 2 electives can be 7.5 hours). Offerings will vary from semester to semester. In general, required courses will be offered each fall, and a variety of electives will be offered through the spring and summer sessions. Courses may not be applied toward more than one certificate.

University Certificate Programs

Individual courses may be taken on a non-certificate basis.

Getting Assertive

Learn how to deal with confrontations decisively, yet diplomatically...cope more effectively with stress and tension...say "no" to unfair demands...and more.

Michael Saraceno, M.B.A.
Newtown Campus
$279/WSMCE 3577 C01
2 Sa, 6/6 & 6/13, 9 am-5 pm
Approved Hours: 15 (Act 48, PCACB)

Fee includes books for all AMA courses

Interpersonal Communication Skills in the Workplace

Gain the critical communication skills you need to survive and thrive in today’s workplace. Develop and enhance communication skills to advance in your career and exercise influence within and beyond your immediate work group.

Douglas Rosentrater, M.A., BCCC faculty
Online
$169/WSMCE 3515 C30
5/18-6/5
Approved Hours: 7.5 (Act 48, PCACB, CPA)

Performance Management

People constitute the real competitive advantage in business and industries of all types. Enhancing the performance of your people and ultimately your organization depends on the continuous improvement of staff at all levels. An effective Performance Management system is essential to help employees perform at their best and align their contributions with the goals, values, and initiatives of the organization.

Patrick Abel
Online
$279/WSMCE 3578 C30
7/6-8/7
Approved Hours: 15 (Act 48, PCACB, CPA)

Successful Negotiating

Learn the art of win/win negotiation. Get a firm grasp of the negotiating tricks and techniques the pros use. Learn everything from prenegotiation planning to the use of seemingly unimportant details like seating arrangements and meeting site selection to influence the results of negotiations.

$279/WSMCE 3579 C01 & C30
Approved Hours: 15 (Act 48, PCACB, CPA)

Newtown Campus
C01/ 5 W, 6/3-7/1, 6-9 pm/
George Haiduck, B.S.

Online
C30/ 6/3-7/8/
Sharon deFonteny, B.S.